A lawsuit says a failed vacuum pump in GM’s brake boosters can make the brake pedal extremely hard to push, leading to longer stopping distances and accidents.
While investigating a rear-end collision involving the lead plaintiff ”GM told her she should read the manual to understand how the brakes worked.” Nothing says “we value our customers” like accusing them of not knowing how brakes work. GM promised to fix the plaintiff’s bumper in exchange for confidentiality. Obviously this didn’t go over well.
This post originally appeared on ChevroletProblems.com.